Privacy Policy
Welcome to IndoVitri, a global B2B marketplace connecting trusted manufacturers, buyers, and logistics providers in the glassware industry.
This Privacy Policy explains how IndoVitri (“we”, “our”, or “us”) collects, uses, discloses, and protects your personal information when you visit our website (www.indovitri.com), interact with our platform, or use our services.
By using our site and services, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
a) Information You Provide
• Contact information: Name, email, phone number, company name, country
• Business profile: Role, type of organization (buyer, seller, logistics provider)
• Account registration details
• Communications with our team (email, chat, contact forms)
b) Information Collected Automatically
• IP address and location (approximate)
• Device type, browser, and operating system
• Pages visited, session duration, and interaction patterns
• Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use your information to:
• Respond to inquiries and provide customer support
• Create and manage your account
• Connect buyers and sellers within the platform
• Improve our website, services, and user experience
• Send updates, service communications, and newsletters (if opted in)
• Comply with legal and regulatory obligations
3. How We Share Information
We may share your information with:
• Service providers who help us operate our platform (e.g., hosting, analytics, communication tools)
• Authorized partners such as verified sellers or buyers, if you engage with them through the platform
• Regulatory authorities when required by law
• Business successors in the event of a merger, acquisition, or business transfer
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data against unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute protection.
5. Your Rights and Choices
Depending on your location, you may have rights to:
• Access, correct, or delete your personal information
• Object to or restrict certain processing activities
• Withdraw consent for optional communications
To make a request, contact us at privacy@indovitri.com.
6. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your browsing experience, understand usage patterns, and provide tailored content.
You can manage your cookie preferences through your browser settings or via our cookie banner (where applicable).
7. International Data Transfers
As a global platform, your information may be processed or stored in countries outside your own, including jurisdictions with different data protection standards. We ensure adequate safeguards are in place as required by law.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
9. Children’s Privacy
Our services are intended for professional and business users. We do not knowingly collect personal data from children under 18. If you believe a minor has submitted information, please contact us.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
IndoVitri Data Protection Team
Email: privacy@indovitri.com
Website: www.indovitri.com
Effective: 01-Dec-2025